Support

Need help with Magnetic? We're here for you.

Contact Us

For any questions, feedback, or issues, email us at:

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I manage or cancel my subscription?

Subscriptions are managed through your Apple ID. Go to Settings → [Your Name] → Subscriptions on your iPhone or iPad to view, modify, or cancel your Magnetic subscription.

How do I request a refund?

For refund requests, email us at jackmitchell2398@gmail.com and we'll help you out.

How do I delete my account and data?

You can delete your account and all associated data (including audio recordings and progress data) directly from the app: open Settings and tap "Delete Account".

Is my audio data private?

Yes. Your audio recordings are processed solely to generate your speaking scores. We do not share your recordings with other users or use them to train AI models. See our Privacy Policy for full details.