Privacy Policy

Effective date: 2026-04-07

This Privacy Policy describes how Magnetic("we", "us", or "our") collects, uses, discloses, and protects your information when you use our mobile application and website (the "Services"). By using the Services, you agree to the terms of this Policy. If you do not agree, please do not use the Services.

Quick Summary

We collect account, usage, audio recording, and device data to operate and improve the Services.
We do not sell your personal information.
Audio recordings are processed by AI solely to generate speaking scores. We do not use your recordings to train AI models.
In-app purchases are processed by Apple; we never see your full payment details.
You can request access, correction, deletion, or export of your data.
Contact us at jackmitchell2398@gmail.com for privacy questions.

Who We Are

Data Controller: Magnetic. If you are in the EEA/UK, Magnetic is the controller of your personal data when you use the Services. You can contact us at jackmitchell2398@gmail.com.

Information We Collect

Account Information: email address, name or nickname, profile preferences, and communications you send us.
Audio Recordings: voice recordings you submit during speaking challenges. These are transcribed and analysed by AI to generate performance scores. Recordings are stored securely and used solely to provide the scoring service.
AI-Generated Data: speaking scores (clarity, confidence, pace, presence, charisma), XP, level progression, and AI feedback generated from your recordings.
Usage Data: app interactions, feature usage, diagnostic events, crash logs, and performance data.
Device and Technical Data: device model, OS version, app version, language, time zone, approximate location (derived from IP), identifiers (e.g., IDFV), and referral information.
Cookies and Similar Technologies on our website to remember preferences and measure traffic.

AI Processing

We use artificial intelligence to analyse your speaking recordings and generate performance metrics. Your audio is transcribed and scored to provide you with feedback. We do not use your recordings or transcripts to train our AI models. AI processing is performed by third-party providers under contract who are bound by data processing agreements.

How We Use Your Information

Provide, operate, and maintain the Services.
Process your audio recordings to generate speaking scores and feedback.
Personalise features, track your progress, and improve user experience.
Monitor performance, fix bugs, and ensure security and integrity.
Communicate with you about updates, new features, and important notices.
Analyse usage trends to improve and develop new features.
Comply with legal obligations and enforce our Terms.

Legal Bases for Processing (EEA/UK users)

Performance of a contract: to provide the Services you request.
Legitimate interests: to secure, improve, and grow the Services where not overridden by your rights.
Consent: where required (e.g., certain analytics or marketing communications); you may withdraw at any time.
Legal obligation: where processing is necessary to comply with laws.

In-App Purchases and Payments

Purchases made in the iOS app are processed by Apple via App Store in-app purchases, managed through RevenueCat. We do not receive your full payment card details. Apple's and RevenueCat's processing is subject to their respective terms and privacy policies. For subscription management, refunds, and billing issues, please use Apple's subscription settings on your device.

Sharing of Information

Service Providers: hosting (Supabase), AI processing, subscription management (RevenueCat), analytics, and customer support vendors under contract.
Legal and Safety: to comply with law, respond to legal requests, or protect rights, safety, and property.
Business Transfers: in connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information.

International Data Transfers

We may transfer, store, and process information outside your country. Where required, we use appropriate safeguards such as standard contractual clauses to protect your data.

Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. Audio recordings may be deleted upon account closure or upon request.

Your Rights

Access, correction, deletion, and portability of your personal data.
Objection or restriction to certain processing, and withdrawal of consent where applicable.
EEA/UK users may complain to a supervisory authority; we encourage contacting us first.
California residents: you may request disclosures about collection, use, and sharing; request deletion; and opt out of certain sharing as defined by California law.

Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate action.

Security

We implement technical and organisational measures designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Deletion and Account Closure

You may request deletion of your account and associated personal data (including audio recordings) by contacting us at jackmitchell2398@gmail.com. We may retain certain information as required by law or for legitimate business purposes as permitted by law.

Do Not Track

Our website does not respond to browser "Do Not Track" signals. You can manage cookies through your browser settings.

Changes to this Policy

We may update this Policy from time to time. We will post the updated version at https://magnetic.app/privacy and update the effective date above. Material changes will be notified in-app or by other reasonable means.

Contact Us

If you have questions about this Policy or our practices, contact us at jackmitchell2398@gmail.com.